So I have — er, had — this client. Let’s call him Mr. X. I didn’t design his website originally; I inherited him from a colleague who had designed it and was hosting it, and who wanted to get out of the business altogether. The colleague had Mr. X’s domain registered in his own account, and he transferred the domain to me. So I was hosting Mr. X’s site (at a very reasonable cost), and a couple of times Mr. X contacted me to make minor updates to his site, which I did. Other than billing him quarterly for his hosting and annually for his domain renewal, and those couple of minor updates, I didn’t have any other contact with Mr. X.

Next thing I know, Mr. X calls me to tell me that he’s hired someone else to develop a new site for him, [Read more…]